Frequently Asked Questions

As far as content is concerned there is no difference in both packages. Only difference is that two years course allows user to view videos for duration of two years (GATE 2021). Whereas with one year package you can access it for only one year, that means after one year (GATE 2020) you will not be able to access the videos.
Process we recommend for G Drive course is to download the videos from G Drive and access it locally through the video player provided by us.
Pen drive/ G Drive course can be accessed by only one device. You cannot view video in any device other than your registered device. One user, one device is permitted.
You have to raise request to our support team to change the device. Our team will surely assist you. Once your new device is registered your old device cannot be used to access the video. We hold sole right to allow/deny change in your registered device.
Until now it can be accessed through a Windows OS (Windows 8 and onwards) PC/Laptop and our mobile app is compatible with android devices only. For Detailed system specs click here.
We recommend Windows 8 and further. For detailed system specs click here.
Yes you can. But you can view the videos only in one registered device.
Just plug in the pen drive. Detailed instructions are given in the pen drive.
  • Corrupt (in case of internal software damage) – If during any time of your course period the pen drive is corrupt, you have to send it back to us. Our technical team will inspect the problem and if genuine problem is detected a new pen drive will be provided to you. All costs for this (including shipping) will be covered by us.
  • Broken/damaged/misplaced (Physical damage) – We do not take any responsibility for any type of external hardware damage to the pen drive. We recommend you to keep a backup of data either in your system or any external storage.
  • Only online payment mode is available for this course.
  • And, presently no facility of payment in instalment is available.

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